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Clubs WA Workshops

Clubs WA Workshops

Clubs WA offers a range of industry workshops in management, compliance and customer service.

Clubs WA member clubs, their employees and volunteers receive 50% discount on all Clubs WA workshops. Please contact us if you do not know your discount code.

Club Committee Compliance

Developed by Clubs WA for Board/Committee members of WA Licensed and Community Clubs

This course is contextualised for Western Australia and references the Associations Incorporation Act 2015 and the Liquor Control Act 1988.

  • Unsure of your legal obligations with the new Associations Incorporation Act 2015 in place?
  • New to being on a Club Board or Committee?
  • Need to know more about legal compliance and how it impacts you and your club?

This engaging and practical course is an essential introduction for any new or prospective Board/Committee member, along with long-serving members wanting to better understand their compliance responsibilities.

Enrol at: www.hospitalityalliancetraining.edu.au/courses/committee-and-board-compliance/

Club Manager WA

Developed by Clubs WA for the Club Managers of WA Licensed and Community Clubs

  • Are you aware of your legal requirements as a Manager of a club in WA?
  • Would you like a refresher on compliance to make sure you can pass any unannounced inspections?

Clubs WA encourages Club Managers and their Board/Committee members to undertake our Club Manager WA course.

Enrol at: www.hospitalityalliancetraining.edu.au/courses/club-manager-wa/

Customer Service

A valuable short course for anyone wanting to improve their customer service skills.

Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback and improve your telephone skills.

Enrol at: www.hospitalityalliancetraining.edu.au/courses/customer-service/

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