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Clubs WA Workshops

Clubs WA Workshops

Clubs WA offers a range of industry workshops in management, compliance and customer service.

Clubs WA member clubs, their employees and volunteers receive 50% discount on all Clubs WA workshops.

Club Committee Compliance

Developed by Clubs WA for Board/Committee members of WA Licensed and Community Clubs

This course is contextualised for Western Australia and references the Associations Incorporation Act 2015 and the Liquor Control Act 1988.

  • Unsure of your legal obligations with the new Associations Incorporation Act 2015 in place?
  • New to being on a Club Board or Committee?
  • Need to know more about legal compliance and how it impacts you and your club?

This engaging and practical course is an essential introduction for any new or prospective Board/Committee member, along with long-serving members wanting to better understand their compliance responsibilities.

Club Manager WA

Developed by Clubs WA for the Club Managers of WA Licensed and Community Clubs

  • Are you aware of your legal requirements as a Manager of a club in WA?
  • Would you like a refresher on compliance to make sure you can pass any unannounced inspections?

Clubs WA encourages Club Managers and their Board/Committee members to undertake our Club Manager WA course.

Customer Service

A valuable short course for anyone wanting to improve their customer service skills.

Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback and improve your telephone skills.

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