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Receptionist / Membership Assistant – The University Club of Western Australia

Receptionist / Membership Assistant – The University Club of Western Australia

  • Employer The University Club of Western Australia
  • Location Crawley
  • Type Full time
  • Posted Opened 382 days ago
  • Closes 12 April 2025

The University Club of Western Australia, located on the heritage-listed grounds of The University of Western Australia beside the Swan River, is seeking a talented Receptionist / Membership Assistant to join its busy Membership and Marketing team. This is a full-time, Monday to Friday role reporting to the Membership and Marketing Manager, and also supporting the Club Administrator. The Club serves over 4000 Members and features a Casual Dining Café, Fine Dining restaurant, and sixteen function rooms.

The Role

  • Welcome and assist members and guests warmly and professionally

  • Manage incoming calls and emails, providing accurate information

  • Coordinate bookings for dining, events, and facilities

  • Provide administrative support to the membership department

  • Handle membership enquiries, applications, and renewals

  • Perform general office tasks including data entry and filing

  • Uphold Club policies, maintaining confidentiality and integrity

Candidate Requirements

To be successful in this role, you will need to:

  • Have previous experience as a receptionist or administrator

  • Hold a Responsible Service of Alcohol (RSA) certificate

  • Possess excellent communication and interpersonal skills

  • Demonstrate strong organisational skills and attention to detail

  • Be proficient with Microsoft Office and booking or membership systems

  • Work well independently and within a team environment

  • Be committed to exceptional customer service

Additional Info

  • Permanent full-time position

  • Meals on duty, corporate uniform, and staff parking rates provided

  • Club closed on public holidays and for at least three weeks over Christmas

  • Applicants must have the right to work in Australia

  • Not suitable for working holiday visa holders

Application Instructions

To apply, submit your resume and a cover letter outlining your experience and suitability. Address applications to Kirsty Hayden, Human Resources Manager. Applications close at 5pm on Friday 12 April, with shortlisting beginning immediately. Click below to submit your application.